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News & Press: City of Calgary

Changes to Building Inspections and Development Applications

March 31, 2020   (0 Comments)
Posted by: Nikki Petrowitz
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The City of Calgary is changing the development, building and trade inspections process, as well as development applications, as a public safety measure during the COVID-19 pandemic.

Commercial and Multi Family Inspections

Given the current emergency situation, Calgary Building Services is finding new ways to support inspections. Inspections will continue for commercial and multi-family sites, provided the appropriate COVID-19 screening safeguards are in place upon arrival at the site.

The City is committed to public safety. If an inspector sees that distancing safeguards cannot be met, or an occupant is in isolation (due to travel or other reasons) or showing flu-like symptoms, the inspection will have to be rescheduled for a later date.

Occupied Residential Inspections

The City has launched a video inspection service using Google Duo for occupied residential inspections. Video inspections are one way to enhance the safety of both home occupants and city inspectors. When a customer books their inspection through 311, our inspectors will walk them through the video inspection process. The homeowner may need a flashlight, tape measure and multi-bit tool available to complete the video-enabled inspection.

In certain cases, the inspector will need to conduct the inspection in person. For example:

  • Exteriors (e.g. deck, detach garage, changes to site plan)
  • Utility service interruptions (e.g. power, water, natural gas)
  • Final inspections for pending occupancy or partial occupancy of currently occupied premises.

If a video or physical inspection is not possible due to safety concerns, we’ll defer to a later date. Deferred inspections will not impact the terms of the permit.

Digital intake for all development applications

While we continue to accept smaller-scale applications through Online Services and subdivision applications through the VISTA portal, effective immediately, all application types must now be submitted for review through a digital channel.

Applications that were previously accepted in-person only at the Municipal Building – such as large scale development permits, land use amendments and outline plans – must also be submitted digitally. Please contact the Planning Services Centre at (403) 268-5311 or request a Digital Development Submission Application.

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